Privacy Policy
CRV Hotels values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, make bookings, or interact with us.
Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number, and billing information.
- Address, country, and postal code.
- Payment details (credit/debit card details).
- Booking preferences and special requests.
Non-Personal Information
- IP address, browser type, and operating system.
- Information collected via cookies and similar tracking technologies.
Information from Third Parties
- Booking details from online travel agencies or platforms.
- Social media profiles if you interact with us via social platforms.
How We Use Your Information
We use the information collected for the following purposes:
- To process and confirm your hotel bookings.
- To communicate with you about your reservations, offers, and promotions.
- To enhance your customer experience and provide tailored services.
- To comply with legal and regulatory obligations.
- To analyze website usage and improve our services.
Sharing Your Information
We may share your information with:
- Payment processing companies to facilitate transactions.
- Third-party service providers (e.g., housekeeping, maintenance teams).
- Law enforcement or regulatory authorities, when required by law.
- Marketing partners to send promotional offers (with your consent).
Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance user experience and provide customized content.
- Track website performance and analytics.
- Remember user preferences for future visits.
You can manage or disable cookies through your browser settings. However, disabling cookies may impact certain features of our website.
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. This includes:
- Secure servers and encryption.
- Restricted access to personal data.
- Regular security audits and compliance reviews.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access, correct, or delete your personal information.
- Restrict or object to the processing of your data.
- Request a copy of the information we hold about you.
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at info@crvhotels.com.
Third-Party Links
Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing any information.
Children’s Privacy
Our services are not directed toward individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us to delete it.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the "Effective Date" updated accordingly.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
CRV Hotels
- Email: info@crvhotels.com
- Phone: 8279848789